What the scans mean
- Collected. The driver has picked it up.
- Departed. It has left the origin facility.
- Arrived. It has reached the destination country.
- Customs. It is being cleared by the local authorities.
- Delivered. It has reached the door.
Use the tracking number from your confirmation email. If something looks stuck, call us and we'll chase it with the carrier.
Live lookup on this page is coming soon. Until then, the latest status is in your confirmation email, and our team can check any shipment for you on +1 (404) 793-8759.
You get a tracking number as soon as your shipment is booked.
International shipments usually show fewer scans than domestic ones. It’s normal for tracking to go quiet while a shipment is between countries or waiting on customs. It will update again at the next scan.
Customs is handled by the destination country’s authorities, not by the carrier. They may need paperwork or a duty payment before they release the shipment. Our guide to customs duty explains what’s usually involved.
The first scan can take up to 24 hours after collection. If there’s still nothing after that, or your shipment has been still for longer than you’d expect, contact us and we’ll chase it with the carrier directly.
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“Overall, a good experience with TYS Global Logistics. Used their service to move some furniture and household items. The packing was done properly, and the team handled everything carefully. There was a small delay in delivery, but they kept me updated. Overall, good service and reasonable pricing.”
“Used TYS Global Logistics for moving my household items. Good service, reasonable pricing, and everything was handled carefully. Overall, it was a smooth and good experience. Special thanks to Krutik from their team for his support throughout the process.”
“Good experience with TYS Global Logistics. The team was helpful, the process was smooth, and everything was handled carefully.”
“Affordable service”
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