Track your shipment

Use the tracking number from your confirmation email. If something looks stuck, call us and we'll chase it with the carrier.

Enter your tracking number

Live lookup on this page is coming soon. Until then, the latest status is in your confirmation email, and our team can check any shipment for you on +1 (404) 793-8759.

Where to find your number

You get a tracking number as soon as your shipment is booked.

  • In your booking confirmation email
  • On the shipping label
  • Can’t find it? Ask us and we’ll look it up for you
Step by step

How to track your shipment

Four simple steps, from booking to the front door.
01

Find your number

It's in your confirmation email and printed on your shipping label.
02

Check the status

Updates come from the carrier handling your shipment. Signed-in customers can see every shipment in their account.
03

Share it

Send the number to the person receiving it, so they can follow it to their door.
04

Call us if it stalls

If nothing has moved for longer than you'd expect, we'll chase it with the carrier.

What the scans mean

Your tracking updates each time the carrier scans your shipment. It reflects the same information the carrier's own system holds.
  • Collected. The driver has picked it up.
  • Departed. It has left the origin facility.
  • Arrived. It has reached the destination country.
  • Customs. It is being cleared by the local authorities.
  • Delivered. It has reached the door.

Quiet spells are normal

A gap of a day or two mid-route doesn't mean anything has gone wrong.

International shipments usually show fewer scans than domestic ones. It’s normal for tracking to go quiet while a shipment is between countries or waiting on customs. It will update again at the next scan.

Customs clearance

The stage that most often adds unexpected time.

Customs is handled by the destination country’s authorities, not by the carrier. They may need paperwork or a duty payment before they release the shipment. Our guide to customs duty explains what’s usually involved.

When your number shows nothing

Usually the first carrier scan just hasn't happened yet.

The first scan can take up to 24 hours after collection. If there’s still nothing after that, or your shipment has been still for longer than you’d expect, contact us and we’ll chase it with the carrier directly.

What our customers say

Real reviews from Google, shown word for word.

  • “I used TYS Global Logistics for moving my entire 2-bedroom house. I spent over a month comparing different moving companies because I wanted a good rate without compromising on the service. TYS offered me the cheapest rates, along with flexible timing as per my availability. Their team handled my belongings carefully, and I received proper tracking updates throughout the shipment. The delivery was delayed by one day, but they informed me about it in advance and explained the reason properly. Overall, it was a good experience. I would definitely consider using their service again.”

    JJalak PandyaLocal Guide on Google
  • “I used TYS Global Logistics to send my belongings and had a really smooth experience. The team was helpful and handled everything properly. My items arrived safely and the pricing was also good. Overall, I’m happy with the service.”

    DDiti KelaiyaGoogle review
  • “Overall, a good experience with TYS Global Logistics. Used their service to move some furniture and household items. The packing was done properly, and the team handled everything carefully. There was a small delay in delivery, but they kept me updated. Overall, good service and reasonable pricing.”

    DDhvani KanziyaGoogle review
  • “Used TYS Global Logistics for moving my household items. Good service, reasonable pricing, and everything was handled carefully. Overall, it was a smooth and good experience. Special thanks to Krutik from their team for his support throughout the process.”

    NNikita SinghGoogle review
  • “Good experience with TYS Global Logistics. The team was helpful, the process was smooth, and everything was handled carefully.”

    HHansaliya PritGoogle review
  • “Affordable service”

    KKinjal PatelGoogle review

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