Extra 20% off your first shipment
TYS Global Logistics
4.5Google reviews

Frequently asked questions

Straight answers about quotes, shipping, moving, tracking and customs. If yours isn't here, call us and talk to a person.

Quotes and pricing

How to get a price, what affects it, and how to pay.

Fill in the quote form with where it's going and what you're sending, or give us a call. We'll come back with a price built around your shipment.

The quote form takes about 30 seconds to fill in. A real person then replies with a price, usually within 24 hours.

Up to 70% on the carrier's retail counter price. The exact saving depends on the carrier, the destination and the size of your shipment.

Carriers charge for the space a parcel takes up as well as its weight. For most parcels you pay for whichever is greater: the actual weight or the volumetric weight, which is worked out from the box's dimensions.

You can pay online in a few clicks through our payment page. We accept all major credit cards, Zelle and ACH payments.

Related:Shipping ratesVolumetric weight explainedMake a payment

Shipping and carriers

Who carries your shipment, where it can go, and what can't be sent.

We book FedEx, DHL, UPS and USPS, plus air, ocean and ground partners for larger loads. We aren't tied to one carrier, so we pick the best fit for speed, cost and reliability.

More than 200 countries, from anywhere in the United States. Transit times and customs rules vary by destination.

Yes. We send documents and small parcels too, at discounted rates, with express options when it's urgent.

No. We arrange collection from homes and businesses in all 50 states. If you're in Atlanta and would rather hand it over in person, call ahead and we'll set a time.

Yes. Some items are restricted or banned by the carriers or by the destination country. Our prohibited items guide lists the common ones. If you're unsure about something, ask us before you book.

Related:Major carriersProhibited itemsParcel shippingDocument shipping

Moving and vehicles

Household moves, packing and car shipping.

Yes. We plan household moves door to door, both within the US and to other countries.

Yes. We ship cars, SUVs, motorcycles and other vehicles anywhere in the United States, and we take care of them the whole way.

Yes. We can pack a home or an office for you, and store things safely if there's a gap between moving out and moving in.

Related:International relocationDomestic movingAuto transport

Tracking and customs

Following your shipment, and what happens at the border.

Yes. Once it's booked you get a tracking number, so you can follow it from pickup to delivery.

The first carrier scan can take up to 24 hours after collection. After that, quiet spells are normal, especially while a shipment is between countries or waiting on customs. If nothing has moved for longer than you'd expect, contact us and we'll chase it with the carrier.

It depends on the destination and what you're sending. Duty and tax are charged by the destination country's customs authority. We'll tell you in advance if your shipment is likely to attract them.

Be careful. A surprise message demanding a small customs fee by card is a common scam. If it's about a TYS shipment, call us on +1 (404) 793-8759 before you pay anything.

Related:Track a shipmentCustoms duty explained

About TYS

Who we are and how to reach us.

Our office is at 6111 Morgan Pl Ct NE, Atlanta, GA 30324. We ship from anywhere in the US, so most customers never need to visit.

Yes. We're a registered US logistics company based in Atlanta, Georgia, rated 4.5 on Google. You can call us before you book, and our terms and privacy policy are published in full.

Call +1 (404) 793-8759 or email sales@tysgloballogistics.com.

Related:About usContact us

Still stuck?

Ask us directly.

Call or email and a real person will help.
Call us+1 (404) 793-8759Call now Email ussales@tysgloballogistics.comWrite to us US head office6111 Morgan Pl Ct NE
Atlanta, GA 30324, USAOpen in Google Maps India office406, Devashish Business Park, Premchand Nagar Rd, opposite Krishna Complex, Bodakdev
Ahmedabad, Gujarat 380015, IndiaOpen in Google Maps

What our customers say

Real reviews from Google, shown word for word.

4.5Rated on Google

  • “I used TYS Global Logistics for moving my entire 2-bedroom house. I spent over a month comparing different moving companies because I wanted a good rate without compromising on the service. TYS offered me the cheapest rates, along with flexible timing as per my availability. Their team handled my belongings carefully, and I received proper tracking updates throughout the shipment. The delivery was delayed by one day, but they informed me about it in advance and explained the reason properly. Overall, it was a good experience. I would definitely consider using their service again.”

    JJalak PandyaLocal Guide on Google

  • “I used TYS Global Logistics to send my belongings and had a really smooth experience. The team was helpful and handled everything properly. My items arrived safely and the pricing was also good. Overall, I’m happy with the service.”

    DDiti KelaiyaGoogle review

  • “Overall, a good experience with TYS Global Logistics. Used their service to move some furniture and household items. The packing was done properly, and the team handled everything carefully. There was a small delay in delivery, but they kept me updated. Overall, good service and reasonable pricing.”

    DDhvani KanziyaGoogle review

  • “Used TYS Global Logistics for moving my household items. Good service, reasonable pricing, and everything was handled carefully. Overall, it was a smooth and good experience. Special thanks to Krutik from their team for his support throughout the process.”

    NNikita SinghGoogle review

  • “Good experience with TYS Global Logistics. The team was helpful, the process was smooth, and everything was handled carefully.”

    HHansaliya PritGoogle review

  • “Affordable service”

    KKinjal PatelGoogle review

Ready to ship? Get a free quote.

Takes 30 seconds. A real person replies, usually within 24 hours.

Call usGet a free quote