Customs and paperwork
The UK is outside the EU customs union, so everything arriving from the US is an import and clears UK customs on arrival. In practice that means a customs declaration saying what is in the shipment and what it is worth.
HMRC charges import VAT, and duty where it applies, based on that declared value and the type of goods. Those charges are set by the UK government, not by us or the carrier. Our customs duty guide explains how the calculation generally works.
Personal effects and used household goods are treated differently from new retail goods, and people moving to the UK may qualify for relief on belongings they have owned and used. Tell us it is a relocation when you book and we will make sure the paperwork says so.
